eClinicalWorks Billing Services
For multi-provider practices on eClinicalWorks deciding who should run the billing. You keep everything you have configured. Only who works the claims changes.
What does not change
- Your templates, rules and workflows stay exactly as configured.
- Your providers document as they do now, in the same places.
- Your front desk keeps scheduling and checking in unchanged.
- Your data stays yours. Nothing of yours leaves with us if you go.
What we run inside your eClinicalWorks
Claims from your existing documentation
We work from what your providers already complete. Nothing goes out before the note supports it.
Claims checked before submission, not after denial
Errors get caught while they are still cheap to fix. A claim corrected before it leaves costs minutes; one corrected after a denial costs weeks.
Denials worked with the cause recorded
Every denial gets a reason logged, so a pattern gets fixed at source instead of arriving again next month.
Payments reconciled against remittances
What the payer said they paid, checked against what actually landed. Underpayments are otherwise a slow, invisible loss.
A/R worked by age and by value
Oldest and largest first, because those are the claims nearest a filing deadline and worth the most.
How the switch works
We review your recent claims
A sample of what you have been submitting shows where money is going before anything changes.
Access, not migration
You give us user access to your existing eClinicalWorks. Nothing is reconfigured and no data moves.
We confirm enrolment per provider
Multi-provider groups routinely have one or two clinicians whose enrolment lapsed or was never completed for a payer the practice still bills.
New claims start immediately
Current work comes to us straight away so nothing stalls during the change.
Then the outstanding A/R
Whatever your previous biller left behind gets worked, oldest and largest first.
What your staff still do
- Document visits as they do today.
- Schedule patients and collect at the desk.
- Tell us when a patient’s coverage changes.
- Answer anything a payer needs the treating provider to confirm.
Where practices like yours lose money
Years of local configuration is an asset, not an obstacle
Practices delay changing biller because they assume their setup will be disturbed. It will not. A billing company that needs you to reconfigure your system is solving its own problem, not yours.
Multi-provider groups hide enrolment gaps
With several clinicians and several payers, an incomplete enrolment produces denials that look like coding problems for months before anyone traces the cause.
Denials rarely get counted, so patterns survive
Most practices know their collections figure and not their denial reasons. Without the reasons, the same preventable denial recurs indefinitely.
Volume makes small percentage losses large
At group volume, an error rate that looks trivial per claim is a serious annual number. That is the arithmetic worth checking before deciding nothing is wrong.
Questions we get asked
- Will you change our eClinicalWorks setup?
- No. We work inside what you have. Your templates and workflows are yours and we do not touch them.
- What access do you need?
- User access with billing permissions, plus the payer portals you are enrolled with. Your practice remains the account owner.
- We have several providers. Does that complicate the switch?
- It makes the enrolment check more important, not the switch harder. We verify each provider is properly enrolled with the payers you bill before submitting on their behalf.
- What happens to claims already in progress?
- We work them alongside new claims, prioritised by how close each is to its filing deadline.
- What does it cost?
- Billing is 4-8% of collections depending on volume and specialty. Credentialing is charged per application, per provider. All rates are on our pricing page.