Mental health, behavioral health and therapy practices
Insurance Billing and Credentialing for Therapy and Behavioral Health Practices. Done for you, inside the software you already use.
We file your claims, work every denial, collect what you are owed, and get your clinicians in network with insurance companies. You can follow all of it in your client portal. Priced at 4-8% of collections, with no long-term contract.
Who we work with
Mental health · Behavioral health · Psychiatry · Psychology · Substance use treatment · ABA · Speech therapy · Occupational therapy · Physical therapy
Works inside SimplePractice, TherapyNotes, CentralReach, WebPT and Qualifacts. All systems →
- 01Insurance billing and A/RClaims, payment posting, denials and follow-up4-8%of collections
- 02Credentialing for your cliniciansPayer applications, CAQH and re-credentialing$150per application, per provider
- 03Consultation and revenue auditA first call, plus a line-by-line look at your claims if you already billFree
- 04Client portalEvery claim and application, open to youIncludedwith every account
The practices we specialize in
Billers matched to your specialty, who know its payers, its rules and its paperwork.
Mental and behavioral health
Therapists in private practice
Solo and group therapists, including LCSWs, LPCs, LMFTs and psychologists, billed inside SimplePractice or TherapyNotes.
Therapists in private practice billingMental health
Mental and behavioral health billing: sessions, carve-out networks, telehealth and the documentation payers ask for.
Mental health billingBehavioral health
Agencies, clinics and groups with several clinicians, under one billing team.
Behavioral health billingPsychiatry
Psychiatrists and psychiatric nurse practitioners: evaluations and medication management, billed alongside therapy.
Psychiatry billingPsychology
Psychologists billing therapy, testing and assessment, with authorizations tracked before the work starts.
Psychology billingSubstance use treatment
Every level of care your program provides, from outpatient to residential. We bill whatever your clinicians bill.
Substance use treatment billingTherapy
ABA therapy
Authorizations, units and supervision rules, tracked for every client and every payer.
ABA therapy billingSpeech therapy
Evaluations and treatment sessions for speech and language practices, pediatric and adult.
Speech therapy billingOccupational therapy
Timed units, plans of care and visit limits, tracked so claims go out right the first time.
Occupational therapy billingPhysical therapy
Time-based billing, plan-of-care signatures and Medicare thresholds, handled for your clinic.
Physical therapy billingWe also bill for many other specialties. See all specialties
Everything between the session and the payment
From getting your clinicians in network to the last unpaid claim. Take one piece, or hand us all of it.
All servicesCredentialing
Each clinician enrolled with the payers your clients use, followed up to an effective date, and kept current after that.
Payer applications / CAQH profile and re-attestation / Medicare and Medicaid enrollment / Re-credentialing
Benefits and authorizations
Coverage checked before the first session, and approvals tracked for ABA hours, testing and higher levels of care, so nobody works past what the payer approved.
Eligibility and benefits / Prior authorization / Visit and unit limits
Insurance billing
Claims built from your sessions and sent from your own software, telehealth included. Payments are posted and short payments flagged.
Claims / Telehealth / Payment posting / Patient statements
Denials and unpaid claims
Every denial worked to its cause and appealed where it should be. Unpaid claims are followed up before the filing and appeal deadlines pass.
Denial appeals / A/R follow-up / Filing deadlines tracked
Opening a practice, or leaving a platform
Starting out, or leaving Headway, Alma or Grow? We start credentialing early and set up billing in your software, so your own contracts are ready when you are.
Practice launch / Your own payer contracts / Billing setup
Your client portal
Every claim, denial, payer application and document we need from you, in one place you can check whenever you like. Included with every account.
Claims and A/R / Payer applications / Documents / Messages
Your client portal, included
Your EHR shows what you billed. Your portal shows what we are doing about it.
Your EHR or practice management system runs your practice, but it does not show you our work. The Medtransic HIPAA Compliant Portal does: every claim and its current stage, the denials we are working, your A/R by age, each payer application and its in-network date, and the documents we still need from you. It is the same record our team works from, and it comes with every client account.
- Claims and their stage
- Denials being worked
- A/R by age
- Billed against collected
- Payer applications
- Documents we need
- Messages to your team
- Did that claim get paid?
- Every claim with its stage and amount, the denials we're working, and your receivables by age.
- Where is my application with Aetna?
- Each payer application shows its stage, its history, and the date you can start seeing that payer's patients.
- What do you still need from me?
- One list of the documents we're waiting on. Upload once, and it reaches every payer that asked for it.
What you can count on
Two things a practice should be able to check before it hands anyone its revenue.
A team that works in your software
Your billers and coders work in the system you already use, so you do not have to change software to work with us.
- SimplePractice
- TherapyNotes
- CentralReach
- WebPT
- Qualifacts
- Tebra (Kareo)
- AdvancedMD
- athenahealth
- eClinicalWorks
- Practice Fusion
- Office Ally
- DrChrono
- NextGen
Using something else? We take on other systems as clients need them.
A price you know before you sign
Billing is a percentage of what we collect, so we are paid when you are. Credentialing is a flat fee for each application.
- Billing
- 4-8% of collections
- Credentialing
- $150 per application
- Consultation
- Free
- Contract
- No long-term contract
How It Works
From a first conversation to your first login, in three steps.
Free consultation
We learn how your practice runs and what you need. If you already bill insurance, we also look at a sample of your claims and show you where money is going uncollected. No commitment follows it.
AssessWe set you up
We set up your practice and providers, take over the work you hand us, and send each person their portal invitation.
OnboardWe start working your claims
Your team files claims, works denials and follows up on the A/R, and credentials your providers if you need it. You can follow all of it in the portal.
Go liveQuestions therapy practices ask us
- How much does Medtransic charge?
- Billing is 4-8% of what we collect for you. Credentialing is $150 per application, per provider. The consultation is free and there is no long-term contract. See pricing →
- Will you work inside SimplePractice or TherapyNotes?
- Yes. We work inside the system you already use, including SimplePractice, TherapyNotes, CentralReach, WebPT and Qualifacts, so you do not have to change software to work with us. See the systems we work in →
- How long does credentialing take for a therapist?
- In our experience it usually takes 60 to 90 days with each insurance company, so it should start well before you plan to see clients under that payer. Credentialing for therapists →
- Can I see what you are doing on my claims?
- Yes. Every claim, denial, payer application and document we need from you is in your client portal, the same record our team works from. It is included with every account. See the client portal →
- How do we get started?
- It starts with a free consultation, and for a practice already billing, a free review of a sample of your claims. We then set up your practice and clinicians, take over the work you hand us, and send each person their portal invitation. Book a free consultation →
Rather not fill in a long form?
Ask us to get in touch
Four details, no meeting to schedule. A practice billing consultant gets back to you, by phone or email, whichever you pick, usually within one business day.
Or call us now on (888) 777-0860
Guides for therapy practices
Plain answers to the questions practices bring us most.
Leaving Headway, Alma or Grow: a 90-day plan
Your in-network status stays with the platform when you leave. The steps to get your own contracts first, and a free checklist.
Read the guideHeadway vs Alma vs Grow vs your own contracts
Who holds the insurance contract, who sets your rate, and what happens when you leave. Sourced and dated.
Read the guideHow to get credentialed with insurance companies
The payer process step by step, what each payer checks, and why applications stall.
Read the guideCAQH provider profile guide
Setting up, attesting and fixing the shared profile many payers read before they approve you.
Read the guide