Terms of Service

Terms of Service

Please read these terms carefully before using our services

Last Updated: March 1, 2024

1. Agreement to Terms

By accessing or using Medtransic's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.

2. Services Description

Medtransic provides revenue cycle management, medical billing, and related services to healthcare providers. Our services include:

  • Medical billing and coding
  • Claims processing and submission
  • Denial management
  • Revenue cycle optimization
  • Practice analytics and reporting

3. Service Fees and Payment

Fees for our services are based on a percentage of collections or fixed fee arrangements as specified in your service agreement. Payment terms and conditions are outlined in your service agreement.

4. Client Responsibilities

As a client, you agree to:

  • Provide accurate and complete information
  • Maintain appropriate medical records
  • Comply with all applicable laws and regulations
  • Protect access credentials and maintain security
  • Promptly respond to requests for information

5. HIPAA Compliance

We maintain strict compliance with HIPAA regulations and require all clients to execute a Business Associate Agreement (BAA) prior to service commencement.

6. Data Security and Privacy

We implement industry-standard security measures to protect your data and maintain compliance with all applicable regulations.

7. Intellectual Property

All content, features, and functionality of our services are owned by Medtransic and are protected by intellectual property laws.

8. Limitation of Liability

Medtransic shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.

9. Term and Termination

The term of service and termination provisions are specified in your service agreement. Either party may terminate the agreement according to the terms specified therein.

10. Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions.

11. Changes to Terms

We reserve the right to modify these terms at any time. We will notify you of any changes by posting the new terms on our website.

12. Contact Information

For questions about these Terms of Service, please contact us at:

Email: legal@medtransic.com
Phone: (512) 650-3561
Address: 5900 Balcones Drive #5837, Austin, TX 78731