We are hiring a Client Success Manager to serve as the primary point of contact for our healthcare practice clients. In this role, you will build strong relationships with medical practices, ensuring they receive exceptional service and measurable billing performance improvements. You will coordinate between internal teams and clients to resolve issues and identify growth opportunities. This is an exciting opportunity for someone passionate about healthcare and client satisfaction.
Requirements
• 4+ years of account management or client success experience in healthcare
• Understanding of medical billing and revenue cycle processes
• Excellent communication and presentation skills
• Experience with CRM tools and project management software
• Ability to analyze data and present actionable insights to clients
• Bachelor's degree in Business, Healthcare Management, or related field
Responsibilities
• Serve as the primary liaison between clients and internal billing teams
• Conduct regular performance reviews and quarterly business reviews with clients
• Identify opportunities to expand services and improve client outcomes
• Resolve escalated client issues promptly and effectively
• Onboard new clients and ensure smooth transition of billing operations
• Track client satisfaction metrics and develop retention strategies
Benefits
• Base salary plus performance-based incentives
• Comprehensive benefits package including health and dental
• 401(k) retirement plan with match
• Remote work flexibility
• Paid time off and company holidays
• Career advancement opportunities
Salary Range: $70,000 - $95,000 per year
Medical Coding Specialist (CPC Certified)
Department: Coding Department
Location: Remote, USA
Employment Type: Full-time
Join our team as a Medical Coding Specialist responsible for reviewing clinical documentation and assigning accurate CPT, ICD-10, and HCPCS codes. This role is essential to ensuring our clients receive maximum appropriate reimbursement while maintaining full compliance. You will work across multiple medical specialties and collaborate closely with providers and billing teams. We offer a supportive remote environment with ongoing training opportunities.
Requirements
• Active CPC certification from AAPC required
• Minimum 3 years of medical coding experience
• Proficiency in CPT, ICD-10-CM, and HCPCS Level II coding
• Experience coding for multiple specialties (cardiology, orthopedics, etc.)
• Strong knowledge of coding compliance and audit procedures
• Familiarity with encoder software and EHR systems
Responsibilities
• Review clinical documentation and assign appropriate diagnosis and procedure codes
• Ensure coding accuracy and compliance with payer guidelines
• Collaborate with providers to clarify documentation for accurate code assignment
• Participate in coding audits and quality assurance reviews
• Stay current with coding updates, regulatory changes, and industry trends
• Support denial management by resolving coding-related claim issues
Benefits
• Competitive compensation based on experience
• Health, dental, and vision insurance
• 401(k) with company contribution
• Fully remote position with flexible hours
• Continuing education and certification support
• Employee wellness programs
Salary Range: $55,000 - $75,000 per year
Revenue Cycle Manager
Department: Management
Location: Chicago, IL
Employment Type: Full-time
We are looking for an experienced Revenue Cycle Manager to lead our US billing operations and drive continuous improvement across the entire revenue cycle. This leadership role involves overseeing a team of billing specialists while developing strategies to reduce claim denials and accelerate collections. You will work closely with clients and internal stakeholders to ensure optimal financial performance. The position offers significant growth potential within our expanding organization.
Requirements
• 7+ years of revenue cycle management experience in healthcare
• Proven leadership experience managing teams of 10+ members
• Deep understanding of end-to-end RCM processes and KPIs
• Experience with RCM analytics and reporting tools
• Bachelor's degree in Healthcare Administration, Business, or related field
• CRCR or CHFP certification preferred
Responsibilities
• Oversee daily revenue cycle operations and team performance
• Develop and implement strategies to improve collections and reduce AR days
• Monitor key performance indicators and present reports to leadership
• Manage client relationships and ensure service level agreements are met
• Lead process improvement initiatives to streamline billing workflows
• Recruit, train, and develop billing team members
Benefits
• Competitive base salary plus annual bonus
• Full medical, dental, and vision coverage
• 401(k) retirement plan with employer match
• Generous PTO and paid holidays
• Professional development budget
• Hybrid work schedule available
Salary Range: $90,000 - $120,000 per year
Senior Medical Billing Specialist
Department: Billing Department
Location: Remote, USA
Employment Type: Full-time
We are seeking a Senior Medical Billing Specialist to manage complex billing operations for our healthcare clients. This role involves overseeing claim submissions, payment posting, and denial management across multiple payer systems. The ideal candidate will bring deep expertise in medical billing workflows and mentor junior team members. You will play a key role in optimizing revenue cycle performance for our growing client base.
Requirements
• Minimum 5 years of medical billing experience
• Proficiency in CPT, ICD-10, and HCPCS coding systems
• Experience with major EHR/PM systems (e.g., Epic, Athena, eClinicalWorks)
• Strong knowledge of Medicare, Medicaid, and commercial insurance guidelines
• CPC or CMBS certification preferred
• Excellent attention to detail and analytical skills
Responsibilities
• Process and submit complex medical claims across multiple specialties
• Review and resolve denied or rejected claims in a timely manner
• Mentor and train junior billing staff on best practices
• Collaborate with coding team to ensure accurate charge capture
• Generate and analyze billing reports for management review
• Maintain compliance with HIPAA and payer-specific regulations
Benefits
• Competitive salary with performance bonuses
• Comprehensive health, dental, and vision insurance
• 401(k) with company match
• Flexible remote work environment
• Paid time off and holidays
• Professional development and certification reimbursement