TherapyNotes Billing Services
Medtransic handles the insurance side inside your existing TherapyNotes account, which matters most for groups with several clinicians filing under different credentials. TherapyNotes stays your clinical record; the claims, denials and payer follow-up move to us. Billing is 4-8% of collections, credentialing is $150 per application, per provider, and there is no long-term contract.
What does not change
- You keep TherapyNotes and everything set up in it.
- Your clinicians write notes exactly as they do now.
- Your scheduling and client portal are untouched.
- Client records stay yours. Nothing of yours leaves with us if you go.
What we run inside your TherapyNotes
Claims from your existing notes
We work from the documentation your clinicians already complete. Nothing is submitted that the note does not support.
Finding who actually pays
Behavioral health benefits are frequently administered by a different company than the one on the card. We check where the claim really goes before sending it.
Authorizations tracked per clinician
In a group practice, session-limited authorizations run down at different rates for every client. We track the counts and flag them before they lapse.
Supervisee billing handled correctly
Where associates or interns bill under a supervisor, the requirements are specific and payer-dependent. Getting it wrong is a repayment risk, not just a denial.
Denials appealed with the reason recorded
Every denial gets a cause logged so recurring ones get fixed rather than repeating each month.
How the switch works
The part most practices are wary of. Here it is in order.
- 01
We review your recent claims
A sample of what you have been submitting shows what is being denied and why, before anything changes.
- 02
Access, not migration
You add us to the TherapyNotes account you already have. Nothing moves.
- 03
We check enrollment for every clinician
Group practices grow by adding clinicians, and enrollment for a newer one is the thing most often left half-finished.
- 04
New claims start immediately
Current sessions flow to us straight away so nothing stalls.
- 05
Then anything outstanding
Old unpaid claims get worked, oldest first, because those are closest to their filing deadlines.
What your staff still do
- Write notes, as now.
- Schedule clients and collect at the session.
- Tell us when a client’s insurance changes.
- Answer anything a payer needs the treating clinician to confirm.
Where practices like yours lose money
Adding a clinician is where group practices lose money
A new associate starts seeing clients before their enrollment completes. The sessions happen, the claims deny, and by the time anyone traces it the filing window on some of them has closed.
Supervised billing has rules that are easy to get wrong
When an associate bills under a supervisor, payers differ on what the supervisor must document and how involved they must be. This is one of the few billing errors that can lead to money being taken back rather than simply not paid.
The card is often the wrong payer
A client presents a major insurer’s card while the behavioral benefit is administered elsewhere. The claim comes back denied for nothing clinical - it simply went to the wrong company.
Nobody in the practice wants to own this
In most group practices billing lands on whoever objects least. That is not a staffing plan, and it is usually why the appeals stop happening first.
Questions we get asked
- Is this worth it for a small group?
- Usually, if you are adding clinicians or writing off denials nobody has time to appeal. If you are two clinicians with steady volume and few denials, honestly it may not be, and we will tell you that rather than sell you something.
- Do we have to leave TherapyNotes?
- No. We work inside the account you already have.
- Can you handle billing for associates under supervision?
- Yes, and it is worth getting right. Requirements vary by payer and it is an area where errors can result in money being recouped rather than just denied.
- Can you get our newer clinicians enrolled?
- Yes. Credentialing is charged per application, per provider, and for growing group practices it is usually the most urgent thing.
- How much does TherapyNotes cost per month?
- TherapyNotes publishes its prices: Solo is $69 a month for one user, and Group is $89 a month for the first clinician plus $60 a month for each additional clinician, with non-clinical staff free. Electronic billing costs extra: 25 cents per electronic claim, 9 cents per claim on a payment report and 14 cents per eligibility request. There is a free 30-day trial and no long-term contract.
- What does it cost?
- For a group, billing is 4-8% of collections: 4% for basic billing, more when we track authorizations or bill for several clinicians. Credentialing each new clinician is $150 per payer application. See the pricing page for the rest.
- Is TherapyNotes legit?
- Yes. TherapyNotes is practice management software for behavioral health, used to manage records, book appointments, write notes and bill. It publishes its prices, and its free trial needs no credit card.
See what your TherapyNotes billing is leaving behind
We look at a sample of your actual claims and show you, line by line, where money is going uncollected. Nothing follows it unless you want it to.
Related
- Medtransic Behavioral Health
- Mental and behavioral health billing services
- Behavioral health credentialing
- SimplePractice billing
- Provider credentialing
- Pricing
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