I am a solo therapist. Is this worth it for one clinician?

It depends on your claim volume and how much time insurance currently takes you. If billing is costing you evenings and you are still writing off denials, it usually is. If you see a handful of insurance clients a month, it may not be, and we will tell you that.

Do we have to leave SimplePractice?

No. We work inside the account you already have.

Do you handle the client-owed balances too?

Yes. Statements and follow-up on patient responsibility are included, and it is usually the part clinicians most want to hand over.

Can you get us enrolled with more payers?

Yes. Credentialing is charged per application, per provider, and for behavioral health practices it is often the first thing that needs attention.

Billing is 4-8% of collections depending on volume and specialty. All rates are published on our pricing page.

SimplePractice Billing Services

Medtransic runs the insurance side inside your existing SimplePractice account, so a therapy practice stops spending its evenings on claims. Your notes, your calendar and your client records stay exactly where they are.

What does not change

You keep SimplePractice and everything already set up in it.
You write notes exactly as you do now.
Your calendar, your client portal and your intake forms are untouched.
Client records stay yours. Nothing of yours leaves with us if you go.

What we run inside your SimplePractice

Claims out of your existing notes

We work from the documentation you already complete. Nothing is submitted that the note does not support.

Finding who actually pays the claim

Behavioral health benefits are often administered by a different company than the one on the card. We check who the claim really goes to before sending it.

Authorizations tracked against sessions used

Session-limited authorizations run out mid-course. We watch the count and flag it before it lapses, not after a block of visits is denied.

Denials appealed, with the reason recorded

Every denial gets a cause logged, so a recurring one gets fixed rather than reappearing every month.

Client balances handled without you doing it

Statements and follow-up on what the client owes, which is the part most clinicians least want to do themselves.

How the switch works

We look at your recent claims first
A sample of what you have been submitting shows what is being denied and why, before anything changes.
Access, not migration
You add us to the SimplePractice account you already have. Nothing moves.
We check your enrollment with each payer
A common problem for solo and small practices: enrollment that was never completed, or lapsed quietly, for a payer you are still seeing clients under.
New claims come to us straight away
Current sessions start flowing immediately so nothing stalls while the change happens.
Then anything outstanding
Old unpaid claims get worked, oldest first, because those are closest to their filing deadlines.

What your staff still do

Write your notes, as now.
Schedule clients and collect at the session.
Tell us when a client’s insurance changes.
Answer anything a payer needs the treating clinician to confirm.

Where practices like yours lose money

SimplePractice is not ONC-certified, and that is usually fine

SimplePractice does not appear on the ONC Certified Health IT Product List, checked against the full developer registry rather than a search. That is not a mark against the software: certification exists to support the CMS programs that require certified health IT, and most cash-pay and commercially insured therapy practices never take part in them. It matters only if yours does, and this was verified on 19 August 2026.

The card in front of you is often the wrong payer

A client hands you an Aetna, United or Blue Cross card, but the behavioral health benefit is frequently administered by a separate company. Send the claim to the medical insurer and it comes back denied - not for anything clinical, but because it went to the wrong company.

Session limits arrive without warning

Authorizations are granted in a number of sessions, and the count runs down while you are focused on the work. The denial arrives after the sessions have already been delivered.

Solo and small practices carry enrollment gaps

Without a billing department, enrollment tends to be done once and never revisited. Lapsed or incomplete enrollment produces denials that look like coding problems and are not.

Parity gives you an argument most practices never use

Federal parity rules require a plan’s behavioral health limits to be no more restrictive than its medical ones. Where a limit looks arbitrary, that is grounds for an appeal, and we raise it where it applies.

Questions we get asked

I am a solo therapist. Is this worth it for one clinician?: It depends on your claim volume and how much time insurance currently takes you. If billing is costing you evenings and you are still writing off denials, it usually is. If you see a handful of insurance clients a month, it may not be, and we will tell you that.
Do we have to leave SimplePractice?: No. We work inside the account you already have.
Do you handle the client-owed balances too?: Yes. Statements and follow-up on patient responsibility are included, and it is usually the part clinicians most want to hand over.
Can you get us enrolled with more payers?: Yes. Credentialing is charged per application, per provider, and for behavioral health practices it is often the first thing that needs attention.
What does it cost?: Billing is 4-8% of collections depending on volume and specialty. All rates are published on our pricing page.