Team Lead - Medical Billing
Department: Management
Location: Lahore, Pakistan
Employment Type: Full-time
We are seeking an experienced Team Lead to manage a team of medical billing associates in our Lahore office. This leadership role involves supervising daily operations, ensuring team productivity, and maintaining quality standards for US healthcare billing processes. You will serve as a bridge between management and frontline staff, driving performance improvements and fostering professional development. This is an excellent opportunity for a seasoned billing professional ready to step into a leadership role.
Requirements
- • 5+ years of US medical billing experience
- • 2+ years of team leadership or supervisory experience
- • Expert knowledge of RCM processes and US payer systems
- • Strong leadership, coaching, and conflict resolution skills
- • Excellent English communication and reporting abilities
- • Bachelor's degree in a relevant field required
Responsibilities
- • Supervise and mentor a team of 15-20 billing associates
- • Monitor team performance against daily, weekly, and monthly targets
- • Conduct regular one-on-one meetings and performance reviews
- • Escalate complex billing issues and coordinate resolution
- • Prepare operational reports and present to senior management
- • Implement process improvements to enhance team efficiency
Benefits
- • Leadership-level compensation package
- • Comprehensive health insurance for employee and family
- • Annual bonuses tied to team performance
- • Leadership development and training programs
- • Company-provided laptop and tools
- • Paid annual leave and public holidays
Salary Range: PKR 180,000 - 280,000 per month
Quality Assurance Analyst
Department: Quality Department
Location: Islamabad, Pakistan
Employment Type: Full-time
We are hiring a Quality Assurance Analyst to ensure the accuracy and compliance of our medical billing operations from our Islamabad office. This role involves auditing claims, reviewing coding accuracy, and identifying areas for process improvement. You will work closely with billing and coding teams to maintain the highest quality standards for our US healthcare clients. The ideal candidate has a keen eye for detail and a passion for quality excellence.
Requirements
- • 3+ years of experience in medical billing quality assurance
- • Strong knowledge of CPT, ICD-10, and US payer guidelines
- • Experience conducting billing audits and compliance reviews
- • Proficiency in data analysis and reporting tools
- • Excellent attention to detail and organizational skills
- • Bachelor's degree required; quality certifications a plus
Responsibilities
- • Conduct regular audits of billing and coding accuracy
- • Develop and maintain quality scorecards and performance metrics
- • Identify error patterns and recommend corrective actions
- • Create training materials based on common errors found in audits
- • Ensure compliance with HIPAA and US healthcare regulations
- • Generate monthly quality reports for management review
Benefits
- • Attractive salary package
- • Health and dental coverage
- • Annual performance bonuses
- • Continuous learning and development opportunities
- • Flexible work arrangements
- • Team outings and company events
Salary Range: PKR 120,000 - 180,000 per month
AR Follow-Up Specialist
Department: Revenue Cycle
Location: Karachi, Pakistan
Employment Type: Full-time
We are looking for a detail-oriented AR Follow-Up Specialist to join our Karachi team and manage accounts receivable for US-based healthcare providers. You will be responsible for tracking unpaid claims, contacting insurance companies, and resolving payment delays to improve collection rates. This role requires persistence, strong analytical skills, and the ability to navigate US payer systems effectively. Join a dynamic team dedicated to maximizing revenue for our clients.
Requirements
- • 2+ years of experience in AR follow-up or medical billing
- • Knowledge of US insurance payers (Medicare, Medicaid, commercial)
- • Experience with denial management and appeals processes
- • Strong analytical and problem-solving abilities
- • Excellent English communication skills
- • Ability to work independently and meet collection targets
Responsibilities
- • Follow up on unpaid and underpaid claims with insurance carriers
- • Analyze aging reports and prioritize accounts for follow-up
- • File appeals for denied claims with supporting documentation
- • Document all follow-up activities in the billing system
- • Identify trends in denials and recommend process improvements
- • Collaborate with billing team to resolve complex claim issues
Benefits
- • Competitive monthly salary
- • Medical and life insurance
- • Performance-based incentives
- • Professional training programs
- • Meal allowance during shifts
- • Annual salary increments
Salary Range: PKR 100,000 - 150,000 per month
Medical Billing Associate
Department: Billing Department
Location: Lahore, Pakistan
Employment Type: Full-time
We are seeking a Medical Billing Associate to join our Lahore office and support US healthcare billing operations. This role involves processing insurance claims, verifying patient demographics, and posting payments for our American healthcare clients. You will receive comprehensive training on US medical billing practices and have the opportunity to grow within our organization. This is an excellent entry point for a rewarding career in healthcare revenue cycle management.
Requirements
- • Bachelor's degree in a relevant field
- • 1-2 years of experience in US medical billing preferred
- • Basic understanding of CPT and ICD-10 coding
- • Proficient in Microsoft Office Suite
- • Strong English communication skills (written and verbal)
- • Willingness to work US business hours (night shift)
Responsibilities
- • Process and submit medical claims to US insurance payers
- • Verify patient insurance eligibility and demographics
- • Post payments and reconcile accounts
- • Follow up on outstanding claims and resolve billing discrepancies
- • Maintain accurate records in billing software systems
- • Meet daily and weekly productivity targets
Benefits
- • Competitive salary in PKR
- • Health insurance coverage
- • Annual performance bonuses
- • Paid training and professional development
- • Transportation allowance for night shifts
- • Career growth opportunities
Salary Range: PKR 80,000 - 120,000 per month