Deliver a transparent, patient-friendly billing experience with clear statements, flexible payment options, and responsive support that improves collections while maintaining patient satisfaction and trust.
Complex, jargon-filled statements confuse patients, leading to billing inquiries, delayed payments, and poor patient satisfaction scores.
High-deductible health plans shift more costs to patients who are unprepared for large balances, increasing bad debt and collection challenges.
Practices offering only traditional payment methods miss collections from patients who prefer online portals, mobile payments, or automated plans.
Slow response to billing inquiries and disputes frustrates patients, generates negative reviews, and delays payment resolution.
Inability to provide upfront cost estimates erodes patient trust and leads to surprise billing complaints and regulatory compliance issues.
Lack of proactive patient communication about financial obligations results in payment delays and strained patient-provider relationships.
Patient-friendly billing statements that clearly explain charges, insurance payments, adjustments, and remaining balances in plain language.
Customizable payment plans and multiple payment channels that accommodate every patient's financial situation and preferences.
Dedicated patient billing support team handling inquiries, disputes, and financial counseling with empathy and professionalism.
Modern online payment portals and digital tools that make it easy for patients to view bills, make payments, and manage their accounts.
Professional, clear patient statements delivered through preferred channels with appropriate frequency and follow-up.
Structured payment plan programs that maximize collections while accommodating patient financial situations.
Compassionate financial counseling helping patients understand their obligations and find manageable payment solutions.
Professional handling of all patient billing questions, disputes, and concerns with timely resolution and documentation.
Patient collections were our biggest challenge until Medtransic redesigned our entire patient billing workflow. Clear statements, an online portal, and compassionate financial counseling increased our patient collections by 52% while our patient satisfaction scores actually improved. It's a win-win we didn't think was possible.
Contact Medtransic today for expert patient billing services. Call 888-777-0860 or visit https://medtransic.com/contact for a free consultation.