Dental Billing Specialist: What They Do, Why Your Practice Needs One, and How to Hire the Right Fit

By Medtransic | February 11, 2026 | 12 min read

Quick Summary: A dental billing specialist manages the financial engine of your practice -- from verifying patient insurance and submitting claims with accurate CDT codes to chasing down denied claims and keeping your accounts receivable healthy. Whether you hire in-house or outsource, the right billing specialist can cut your claim denials, speed up reimbursements, and put thousands of dollars back on your bottom line each month.

What Is a Dental Billing Specialist?

A dental billing specialist is the person who makes sure your practice gets paid -- fully and on time -- for every procedure you perform. They sit at the intersection of clinical dentistry, insurance policy, and financial management.

The American Dental Association reports that practices lose an average of 9% of their annual revenue to billing errors, slow follow-ups, and preventable claim denials. A skilled billing specialist exists to close that gap.

Core Responsibilities

Dental Billing vs. Medical Billing -- Key Differences

Dental billing uses CDT codes maintained by the ADA, while medical billing uses CPT and ICD-10 codes. Dental insurance plans have annual maximums, waiting periods, and frequency limitations.

Why Your Dental Practice Needs a Billing Specialist

Faster reimbursements, fewer denials, recovered revenue, and better patient experience. Clean claim rates jump significantly when someone's only job is to get claims right.

In-House vs. Outsourced: Which Model Fits Your Practice?

In-house specialists cost $38K-$55K/year plus benefits. Outsourced services charge 4%-9% of collections or $1,200-$2,500/month flat. Many practices use a hybrid model.

What to Look for When Hiring

7 Costly Dental Billing Mistakes

  1. Submitting claims with outdated CDT codes
  2. Missing timely filing deadlines
  3. Failing to attach required documentation
  4. Incorrect coordination of benefits
  5. Not appealing denied claims
  6. Underbilling procedures
  7. Letting AR age past 90 days

The ROI of Getting Dental Billing Right

A practice producing $1 million annually that reduces its denial rate from 15% to 5% recovers roughly $100,000 per year. If your billing specialist costs $3,000-$5,000 per month but recovers $8,000-$15,000 per month, that is one of the highest-ROI investments you can make.

Frequently Asked Questions

What does a dental billing specialist do?

A dental billing specialist manages the financial workflow of a dental practice including verifying insurance, coding claims, posting payments, managing AR, appealing denials, and ensuring HIPAA compliance.

How much does it cost to hire a dental billing specialist?

In-house: $38,000-$55,000/year plus benefits. Outsourced: 4%-9% of monthly collections or $1,200-$2,500/month flat fee.

Should I hire in-house or outsource?

Solo and small practices often benefit from outsourcing. Mid-size and large practices may prefer in-house or a hybrid model.

What certifications should they have?

CDBS from ADCA, CDC, CPB from AAPC, plus HIPAA compliance training and PMS software experience.

What is the difference between dental and medical billing?

Dental billing uses CDT codes with annual maximums and frequency limits. Medical billing uses CPT and ICD-10 codes with deductibles and copays.

How can a specialist increase revenue?

By reducing denials, shortening AR days, identifying underbilled procedures, managing appeals, and improving clean claim rates. Practices typically see 10%-25% increase in collections within 90 days.

Need help with dental billing? Contact Medtransic today. Call 888-777-0860 or visit our contact page.