Revenue Cycle Management Articles & Guides

Revenue cycle management (RCM) encompasses the entire financial lifecycle of a patient encounter, from initial scheduling and insurance verification through final payment collection. The seven stages of the revenue cycle include patient pre-registration, insurance eligibility verification, charge capture, claim submission, payment posting, denial management, and patient collections. Weakness at any single stage creates downstream problems that compound throughout the cycle, ultimately reducing practice profitability and increasing administrative costs.

Denial prevention is the cornerstone of effective revenue cycle management. Industry data consistently shows that the average medical practice experiences a claim denial rate between 5% and 10%, and that up to 65% of denied claims are never reworked. Each unworked denial represents lost revenue that directly impacts the practice bottom line. Proactive denial prevention strategies include front-end eligibility verification, real-time claim scrubbing, correct CPT and ICD-10 code pairing, proper modifier usage, and timely filing compliance. When denials do occur, a structured appeals process with root cause analysis prevents recurring issues and recovers revenue that would otherwise be written off.

Key performance indicators (KPIs) such as days in accounts receivable (A/R), clean claim rate, first-pass resolution rate, and net collection rate provide measurable benchmarks for revenue cycle health. Practices that fail to monitor these metrics often discover cash flow problems only after they have become severe. Medtransic offers end-to-end revenue cycle management services designed to optimize every stage of the financial process. From front-end verification and clean claim submission to aggressive denial management and patient balance resolution, our RCM specialists help healthcare practices reduce A/R days, improve collection rates, and achieve sustainable financial performance across all payer classes.

Revenue Cycle Management Articles

• Revenue Cycle Management Services: The 7 Stages, What Breaks at Each One, and How to Fix It - Revenue cycle management has 7 stages — and most practices have at least 2 that are leaking money. This guide walks through every stage of the revenue cycle, shows what goes wrong at each one, and explains how to fix it with or without an outside RCM service. (16 min read)